ATM at the Crossroad of Digital and Physical
ATM at the Crossroad of Digital and Physical The article outlines how Square has developed their own P2P product to cater to those that require the ability to easily gain cash access to P2P funds....
View ArticleWhere Can I Go to Place My Grievance?
Where Can I Go to Place My Grievance? Balancing consumer protection with the precepts of a market economy has been much in the public eye of late, and recent events around the leadership of the U.S....
View ArticleUsing Technology to Deliver Service
Using Technology to Deliver Service The reduced frequency of financial institution branch visits by consumers is occurring throughout the banking community. As fewer of these in person impressions are...
View ArticleKeeping Tabs to Keep Your Funds Safe
Keeping Tabs to Keep Your Funds Safe Privacy is a tricky thing, even with those we trust. However, when choice enters the picture and control is in the hands of the consumer the idea of opening up...
View ArticleReshaping the Concept of the BANK
Reshaping the Concept of the BANK The transformation of banking services may be most tangible in the innovations and modifications that are being implemented in the physical manifestation of financial...
View ArticleBalancing Freedom With Security in Banking
Balancing Freedom With Security in Banking The removing of barriers to entry is seen by many as an integral component of having a market driven economy, the Holy Grail for some. While the idea driving...
View ArticleDo Consumers Know Open Banking Is Coming? Do They Care?
Do Consumers Know Open Banking Is Coming? Do They Care? This January will witness the opening of the data mines financial institutions in the UK and the EU have long held dearly to wider access of...
View ArticleCash Retains Value to Consumers Beyond Wide Acceptance
Cash Retains Value to Consumers Beyond Wide Acceptance Removing friction from the transaction is the aim of payment facilitators and has been for quite some time. The speed inherent in contactless...
View ArticleMaking Mobile Banking the Engagement Point
Making Mobile Banking the Engagement Point The movement to all banking being digital is well underway, and in no small part owing to the investments being made to put banking and all it entails in the...
View ArticleMoney (Keeps) Changing
Money (Keeps) Changing By removing some of the physical constraints in squaring up with friends and family, social media service providers have helped to ease the informal interpersonal transactions...
View ArticleThe Unbanked and Biometrics
The Unbanked and Biometrics The article proffers the opportunity for FIs to open new markets and higher levels of engagement with underserved population segments. The leverage of personal devices with...
View ArticlePut Choice in the Customers Hands
Put Choice in the Customers Hands Delivering consumer choice remains is a main component for financial institutions to establish a customer-centric sentiment for their clients. The article reminds us...
View ArticleDelivering Personalized Experiences to the Masses
Delivering Personalized Experiences to the Masses Tying mobile wallet payment functionality with loyalty programs and gamification of reward earning serve to increase consumer interest, and the...
View ArticleEducate Your Customer About Open Banking, or Someone Else Will
Educate Your Customer About Open Banking, or Someone Else Will The age of open banking is upon us, and the author of the article does well to remind readers that it is all about the customer in this...
View ArticleReturn to the Core Product
Return to the Core Product The integration of communication technologies have been tangibly transforming the delivery of financial services since time immemorial. The recent ongoing acceleration of...
View ArticleThe Automation of Conversational Banking
The Automation of Conversational Banking The role natural language processing as it manifests in chatbots in our daily lives is certainly set to expand in 2018. The author present his vision of how...
View ArticleFarmer’s Market or Big Box Store
Farmer’s Market or Big Box Store The retention of distinct lines of demarcation allows FIs to effectively recognize which consumers they have a solid relationship. As the fluid nature of finance...
View ArticleWin Each Account Personally
Win Each Account Personally The Yule time of year brings with it a propensity for many of use to reflect on the past year. The article calls out the predictions made by industry pundits is key areas of...
View ArticleBanking technology or technological banking?
Banking technology or technological banking? The changing nature of what it is “to bank” has been going through profound transformations, not in the least have been the movement of activities that had...
View ArticleThe Hardware to Run the Software
The Hardware to Run the Software The need for the processing and memory tuned specifically for machine learning applications catering to targeted high growth industry sectors will grow in the coming...
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